8mbes Terms and Conditions

1 General Terms and Consent

These terms and conditions ("Terms") govern the use of the 8mbes platform and all services provided on it. By using the 8mbes website, opening an account or participating in any game or betting service, you are considered to have given your full consent to these Terms.

If you do not agree with these Terms, please refrain from using our platform. These Terms may change from time to time and continued use of the platform after any change will be taken as your acceptance of the updated Terms.

These Terms are drafted in accordance with applicable laws of Bangladesh and apply to users residing in Bangladesh. Accessing 8mbes services from countries where online gaming and betting is prohibited or restricted may be against the law. Full responsibility for this rests with the user.

2 Account Registration and Eligibility

2.1 Age Requirement

To open an account and use any service on 8mbes, you must be at least 21 years of age. This platform is operated for those aged 21 and above only. Minors are not permitted to open an account and any such account will be closed immediately.

2.2 One Person, One Account

Each person may open only one account. Operating multiple accounts under the same person's name, from the same IP address or from the same device is strictly prohibited. Violation of this rule will result in all associated accounts being closed and bonuses earned may be cancelled.

2.3 Providing Accurate Information

It is mandatory to provide complete, accurate and up-to-date personal information at the time of registration. 8mbes reserves the right to cancel any account opened with false or misleading information at any time.

• Your real name and correct date of birth must be provided at registration
• The mobile number and email address provided must be active
• The payment method used on the account must be registered in your own name
• Use of third-party payment methods is strictly prohibited

3 Account Verification and Security

8mbes reserves the right to verify the identity of users. You may be asked to submit identity documents or other paperwork before withdrawal requests are processed or before certain transactions take place.

3.1 Password Security

It is your responsibility to keep your account password confidential. If you believe your account has been accessed without authorisation, notify our support team immediately. You are responsible for all activity on your account unless it is proven to have occurred due to negligence on the part of 8mbes.

3.2 SSL Encryption and Data Security

8mbes uses SSL encryption technology to keep your personal information and financial transactions secure. Our platform uses fair play technology, which ensures every game result is determined in a fair and random manner.

4 Deposit and Withdrawal Policy

4.1 Supported Payment Methods

8mbes currently handles deposits and withdrawals through Bangladesh's popular mobile financial services — bKash, Nagad and Rocket.

4.2 Minimum Amounts

No transaction below the set minimum amount will be processed. Maximum deposit and withdrawal limits may change from time to time and may be subject to review in specific circumstances.

4.3 Withdrawal Processing Time

Approved withdrawal requests are generally processed within 30 minutes to 3 hours. However, additional time may be required if identity verification is needed or in the case of unusual transactions.

4.4 Transaction Conditions

• The payment method used for withdrawal must match the method used for deposit
• The applicable wagering requirements must be met before a bonus balance can be withdrawn
• Suspicious or unusual transactions may be temporarily held for review
• Transfers to third-party accounts are not permitted under any circumstances

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

Newly registered users are eligible for a 120% bonus on their first deposit, applicable up to a maximum of ৳5,000. This bonus is given only once and applies to the first deposit only.

5.2 Wagering Requirements

A specified amount must be bet on specific games to meet the wagering requirements. Some games may not count towards wagering calculations — contact our support team for more details on this.

5.3 General Bonus Policy Conditions

• Each promotion and bonus may have its own specific conditions, which will be communicated at the time the bonus is announced.
• If there is evidence of bonus abuse or manipulation, the bonus and associated winnings will be cancelled.
• 8mbes reserves the right to modify, restrict or cancel any bonus offer.
• An account may be closed if bonus conditions are violated.

6 Betting and Gaming Rules

All games and betting options provided on the 8mbes platform are operated according to specific rules. The individual rules for each game can be found within the game or in the guidelines.

6.1 Fair Play and RNG

The games on our platform are operated by Random Number Generator (RNG) technology, which determines every result in a completely fair and random manner. Any attempt to influence game results through manipulation or fraud is strictly prohibited.

6.2 Bet Cancellation and Technical Issues

If a game is interrupted due to a technical fault or server issue, 8mbes reserves the right to cancel the relevant bet and return the deposit. Any abnormal winnings displayed due to a software error will be considered void.

6.3 VIP Programme

8mbes operates a five-tier VIP programme that provides regular players with special benefits and weekly cashback. The VIP tiers are:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

Progression to a higher VIP tier depends on regular activity and engagement with the platform. 8mbes reserves the right to modify VIP tier benefits.

7 Prohibited Activities

Any of the activities described below are strictly prohibited on the 8mbes platform. Violation of these conditions will result in the immediate closure of the account and, where applicable, legal action:

• Using the platform for money laundering or for cleaning illegally obtained funds
• Operating games using bots, scripts or automated software
• Attempting to access another user's account
• Intentionally exploiting platform vulnerabilities or technical errors
• Attempting to obtain bonuses through fraudulent means
• Threatening or harassing other users
• Sharing your user credentials with a third party
• Placing bets or receiving services on behalf of a third party

8 Responsible Gaming

8mbes firmly believes in responsible gaming. We want our platform to be used for entertainment purposes only and do not want any user to experience gaming-related problems.

8.1 Setting Voluntary Limits

Users can set limits on their deposits, bets or sessions. These limits can be activated by contacting the support team.

8.2 Self-Exclusion

If a user feels their gaming habits are getting out of control, they can request a temporary or permanent closure of their account. This request can be made through our 24/7 live chat support.

For more information on responsible gaming, please visit our Responsible Gaming page.

9 Privacy and Data Protection

8mbes gives the highest importance to the privacy of your personal information. How we collect, store and use your information is described in detail in our Privacy Policy.

By registering, you are also giving your consent to the Privacy Policy. Your information will never be sold or transferred to third parties, except where required to fulfil legal obligations or to respond to legitimate requests from authorities.

10 Account Closure and Temporary Suspension

10.1 Closure by User

Any user may request closure of their account at any time. Before closing the account, please ensure that there is no remaining balance in your account or that it has been withdrawn.

10.2 Suspension or Closure by 8mbes

8mbes reserves the right to temporarily suspend or permanently close any account for any of the following reasons:

• If any clause of these Terms is violated
• If fraud or fraudulent activity is suspected on the account
• If money laundering or other illegal activity is suspected
• If evidence of operating multiple accounts is found
• If identity verification fails or false information is provided

In the event of account closure, any remaining valid balance will be returned to the user, however bonus balance and associated winnings may be forfeited.

11 Limitation of Liability

8mbes accepts no liability for the following:

• If a game or betting session is interrupted due to internet disconnection or technical failure
• For incorrect information displayed incidentally due to software or hardware errors
• For losses caused by the user's own negligence or violation of the Terms
• Matters relating to the operations of third-party service providers

The 8mbes platform is provided on an "as is" basis. We are unable to guarantee uninterrupted or error-free service, but we are committed to ensuring the best quality service we can.

12 Changes & Amendments

8mbes reserves the right to change these terms and conditions at any time. The updated date will be displayed on this page when changes are made. For significant changes, registered users will be notified where possible.

If you continue using the platform after any changes, you will be considered to have agreed to the new terms. We therefore recommend visiting this page regularly.

13 Contact & Complaint Resolution

If you have any questions or complaints about these terms, you can reach us in Bengali through our 24/7 live chat support. Our support team will resolve your issue as quickly as possible.

You can also contact us by email: [email protected]

For more information, visit our FAQ page or our About Us page.